How to Deal with Difficult People

By Refadoc, Posted on : Thursday, 10 July 2014 - 4:41 am IST

It happens to the best of us. We come across people who are so mean and difficult that we wonder how not to retaliate back. Mean bosses, uncooperative co-workers, whiny friends…., the list is endless. As much as we would like to deal with sane and reasonable people, we encounter difficult people in our daily life. So, how to deal with such people? Well, first you need to know the type of person you are dealing with before you can think of a way of handling them. Here are some tips for handling difficult people.

Listen Actively

Some of the most difficult people are the constant complainers that whine incessantly about things that they are wrong with their life. To deal with such type of people, you need to listen to their problems. It will surprise you to learn that sometimes their complaints are valid and you can calm them down by just listening actively to them. Complainers will settle down once they know that they are being heard and their problem is being given its due consideration.

Try to Solve the Problem

If it is possible try to come up with a solution to the problem or better yet ask them how they think the best plan of action is. Once people pass the venting stage, it is surprising how many good ideas and plans that they can come up with.

Be Assertive

Do you have a friend or co-worker who dumps their work on you? Well, then it is time that you said no. Saying no is difficult but if you don’t do it that at some point you will end up resenting them. And say no without giving any explanation about why you can’t do their work. You need to be firm and assertive and simply state that you will no longer be doing their share of work.


Some people are simply so obnoxious and mean that there is no better way of handling them than ignoring them. Mean people are basically insecure human beings who feel superior by picking on other people. So, it is best to simply ignore them and stay away as much as possible. Once such people understand that whatever they say or do, does not bother you or make any difference in your life, they will stop hassling you.

Walk Away

Sometimes, it is best to walk away from unpleasant and mean people. Some people are not worth your time and effort, and you should not waste your energy explaining or justifying your actions. If it is a close friend that is being mean to you, evaluate whether that person is worthy of your friendship. If the answer is no, then it is best to let go of the relationship.

There are many difficult people that you will encounter in your life, from your workplace to your home. If is important to handle them the right way and stay cool without losing your composure or your dignity.

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